In setting up a business much effort or skills to do,
deal with or understand and even be quite easy when there is capital. But
setting up a business successfully require 4 basic things which am about to
share with you.
The following 4 tips are the basic things you need to
have at the back of your mind before setting up your business:
1. Dream
The fact remains that everybody have the dream of setting
up their own business but many lacks the dream of making this dreams come to
reality. Meanwhile dreaming about setting up your dream business successfully,
you must have to:
You must have to define and identified your dream that is
your dream must be precise and clearly stated.
Let your dream be measurable:
You dream must be measurable, so you must thrive to measure
up your dream so as to be able to reach the required standard.
Let your dream be realistic:
You must work towards achieving your dreams and plans.
Set time limit:
You must set out time within which you must achieve or
make your dreams comes to reality.
So have a dream.
2. Vision:
The worst thing that can happen to a man is to have eyes
and lack vision, so also businesses without a vision have no future. The most
powerful force in life is the force of vision so thrive to have good vision for
business and you will be inspire to discover, pursue and fulfill the vision of
your aspiring business and maximize the potential trapped within your potential
that was buried in the historical grave of low self-esteem and self-doubt.
So be visionary
3. Set a goal:
This is one of the most important aspects of successfully
setting up of business because you must have to set a goal to achieve at the
end of each production or service your business is set out for. You must
clearly state the following while setting up goals for your business:
Your goal must be
achievable:
You must set up a goal that you can achieve at a
particular period of time you have set it for.
Set a long term
goal
You must set some long term goal for your business.
Your goal must be attainable:
You must set out goal that you would succeed in achieving
it.
So set a goal for your business.
4. Production:
This is the important aspect of setting up of successful
business and the only physical phase of it.
Production is a process of making your dream, vision and
goal you have set up for your business come to being.
In this last and the most essential phase of setting up
of successful business, after the CAPITAL must have been in place. You must
take the cognizance of the following:
Cost of
production:
Every business has cost, this is the money invested in
product and services.
Costing is the process of by which you calculate the
total cost of producing goods, setting a product or providing services.
Marketing:
This is the process whereby you find out who your
customers are and what they need and want to satisfy these needs and wants
while making profits.
Note: that marketing your product is a continuous
process, it never stop.
Customer:
This is the most important part of production, because a
customer is someone who buys goods and services you render from your business.
So your customer must be treated as a GUEST.
Treating your customer as a guest can help you achieve
customer service excellence in your business endeavor s.
Let’s examine what the acronym “guest” stands for:
Greet the
customer:
Greeting makes the customer feel welcome and comfortable
to do business with you. The first impression matter a lot. A simple phrase:
welcome to Swiftclick International LTD, what can we do for you? Leave
impression on customers that you have courteous and value their patronage.
Understand the customers need every customer that enter
your business outfit has a need. Their need differ but they all have a common
baseline. They need your product and services to be able to serve them well, you
must understand what exactly the through emphatic listening. A problem well
understands is half solved. Allow customer to speak, listen actively then
ensure you understand your customer accurately if doubt in a gentle and polite
manner reconfirm from him/her. You may end up wasting valuable time if you
provide solution that mismatches the customer needs.
Emphasize with the
customer:
Put yourself in your customer’s position, assume you are
the one across the counter, how will you want to be attended to, how courteous
would you want to be treated. The business core value say it all, it all start
with humility, and you cannot show true emphatic without humility. True
emphatically is off shoot to integrity which is also synonymous with character.
This helps you to be resilient as a business man that deals with customers. You
are solution provider and when customers problems are solved you have put smile
on their face and mind will be delighted with you have gain his/her patronage.
Thank the
customer:
For given you the opportunity to serve him/her and
because he/she is the one that put food on your table without patronage your
business will not grow and expand, hence customer deserved a thank you.
Right attitude:
Attitude affects
our disposition and consequently the quality of service delivery. If your
attitude is right then you get service right. Your customers are impresses by
right attitude such as:
Cheerful disposition
Optimism
Enthusiasm
Upbeat personality
Welcoming behavior
Attention to details
Listening skills
Wiliness to help
Going extra mile
Empathy
Sincerity and integrity.
Hope you are able
to gain one or two things from this post and ready to get started with that
dream business of yours? I wish you a successful business set up. You can check
7 tips on how to run a successful business, like Daily Income Tools on
facebook.
Written by men health center
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