The consortium has the Korean Electric Power Corporation (KEPCO) which generates about 84,000MW in capacity and has a global efficiency record of a maximum down time period of slightly above three minutes annually as technical partners.We are recruiting to fill the position of:
This partnership has positioned IE to effectively drive its commitment to deliver efficient and sustainable power supply through investments in new technology, infrastructure upgrade and human capital development.
Job Title: Customer Service Representative
Job Location: Lagos
Reporting to: Customer Service Supervisor
Role Purpose
. Serve as key contact and liaison for customers to ensure total customer satisfaction.
Role Accountability
. Coordinate the prompt handling of all customer service requests.
. Providing utmost customer satisfaction at all times.
. Assist in reducing down time in customer complaint handling.
Minimum Requirements
A Bachelor’s degree from a reputable University with a minimum of 2nd Class Honours
. Proficiency in MS Office (Word, Excel, and PowerPoint).
. Minimum of 3 years’ experience in a similar role preferably within the banking or telecommunications industry.
. Age: Not more than 30 years old.
Skills & Competencies
Good interpersonal skills
Team Player
. Good written and spoken communication
. Basic understanding of the peculiar customer challenges of the power industry.
. Results Driven
. Problem Solving and Analysis Skills
. Ability to multi-task.
. Excellent time management and organizational skills
Knowledge of local language and ethos.
Deadline: 19th October, 2015.
Click Here To Apply Online
Note: Unsuitable applications will not be acknowledged
Written by men health center
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